Agile Coaching

Course Description

Agile Coaching: Coaching Individuals and Teams provides leaders and agile coaches with the necessary mindset, skills and capabilities to effectively coach others toward higher performance and have greater adaptive capacity and collaboration within their teams.

Emphasis is placed on learning the skills of coaching and mentoring individuals and then taking those skills to the next level of coaching teams. We will focus on coaching the journey to high performance (task) AND understanding team development (relationships), on inspiring commitment that produces repeatable and sustainable results.

This program is designed for those who want to enhance the skills of helping others learn and grow. Whether you hold authority over your teams, or merely the responsibility for helping the team create results, this course will help you navigate the complexities of collaboration and lessen the use of authority to get work done.

WHY learn Coaching skills?

Coaching is one of the most powerful forms of leadership, especially in an organization looking to embrace an agile mindset.

With your new coaching skills you will:

  • Overcome complex obstacles in performance and work
  • Develop your own leadership
  • Improve engagement, morale, satisfaction and retention
  • Boost productivity and performance
  • Develop other leaders who can tackle complex challenges together

And your Team will:

  • Build confidence in their own capabilities
  • Feel supported and empowered by their leaders
  • Experience fulfillment and satisfaction in solving their own challenges
  • Develop their own leadership capabilities

Course Objectives:

  • Nurture and mentor staff to mastery of their skill or craft
  • Explore and apply a model for coaching and mentoring conversations and be able to distinguish between coaching and mentoring conversations and know when to use which
  • Practice coaching skills in one on one and small group conversations
  • Guide others to make intentional and empowered choices to achieve desired objectives
  • Create shared commitment to and engagement in support of the chosen actions
  • Mentor others toward a specific area of expertise, based on experience with the subject matter
  • Coach the journey to team high performance
  • Explore the unique characteristics of an Agile team
  • Work with the team as a holistic integrated system
  • Uncover and effectively resolve team conflict, resistance and dysfunction

Topics Covered for Coaching and Mentoring Individuals:

  • The coaching stance
  • The coaching conversation arc
  • Professional coaching skills including; Presence, Trust and Accountability; Articulation, Listening, Questions, Feedback, Acknowledging
  • The mentoring model
  • The mentoring conversation arc
  • Coaching and mentoring as leadership skills

Topics Covered for Coaching Teams:

  • The team coaching model
  • Understanding team development
  • Setting up the team environment
  • Coaching the journey toward high performance
  • Characteristics of an agile team
  • Empowerment as a leadership skill
  • Change for individuals and teams
  • Interventions at the team level
  • Teaching agile practices
  • Handling organizational impediments
  • Surfacing and working with team conflict, resistance and dysfunction
  • Building your model for leadership – Discerning when to teach, coach, mentor, facilitate and lead

Course Materials

Each participant receives:

  • Full color spiral bound coaching and mentoring concepts guide
  • A ring-bound 200 card deck of Powerful Questions
  • A journal and pen


  • ICAgile Certified Professional in Agile Coaching Certification (ICP-ACC). Participants who successfully complete this course are eligible to receive this ICAgile certification. In order to receive the certification participants must attend the full course (not missing more than 1 hour of class time).
  • 32 PMI PDU’s