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Archives for April 2021

Group Dynamics: How to Honor the Wisdom of the Group

When groups convene, they have the power to create something together that would not be possible from the thinking of just one or two people. Groups can see problems in new ways and craft solutions that weren’t apparent before, leveraging the dynamics of leadership and group dynamics.

But, there is a caveat. The creation of new thinking relies on a group’s ability to access their collective intelligence and navigate the intricacies of leadership group dynamics.

Everyone on the Team Has Wisdom to Gain, Wisdom to Share in leadership and group dynamics.

In theory, honoring the wisdom of the group in leadership and group dynamics is really easy. Often, both leaders and group members agree: of course the group has wisdom.

Then real life happens. Decisions need to be made. Directions need to be set.

It’s often easier to honor the wisdom of the group in principle than it is in the moment. In high-pressure moments, leaders, in particular, might be challenged by the concept of honoring the group’s wisdom in leadership in group dynamics. They would rather just make a decision on their own and tell the group what to do.

Putting Honoring the Wisdom of the Group in Leadership and Group Dynamics into Practice

Honoring the wisdom of the group in leadership and group dynamics means placing your full attention on what the group needs rather than focusing on your own needs. It starts with being deliberate about why you are meeting and how you can help invite full participation by creating and sustaining a space that will support it, taking into account the dynamics of group structure.

Here are four lessons on how to plan and design a collaborative meeting to set the group up for success.

1 Help the Sponsor Get Clear on the Level of Collaboration Needed

Factors to determine the degree of collaboration.

One way we honor wisdom in groups is by not wasting their time. Being intentional and deliberate about when collaborative decision-making is an appropriate process to meet the needs of the moment – and when someone just needs to make a decision and move forward. 

Not every topic, problem, or decision needs to be collaborative. Higher complexity in decisions means a greater degree of collaboration will be important. 

When you interview the sponsor and evaluate the complexity of a decision to be made, think about the scope:

  • Urgency 
  • Risk
  • Impact
  • Durability
  • Buy-in

2 Decide How to Decide

Not every decision lends itself to consensus and it’s okay. It often depends on the type and complexity of the decision being made.

Help the sponsor and other stakeholders agree to both the decision-making process and the boundaries of the decision prior to the meeting. Here are the types of decisions to choose from:

  • Leader decides
  • The leader holds veto power
  • Consensus Building
  • Majority Rule

Caution: Teams often decide to “majority rules” likely because reaching consensus can take more time and some teams or leaders become frustrated with the process. If you use “majority rules” as your primary way of making decisions, you might be missing an opportunity to uncover more insight and wisdom, which could improve the shared vision, increase understanding, and change the nature of the conversation and outcomes more positively over time. 

3 Design Group Processes That Invite All Voices

The objective is to design a way for all voices to be heard in the room. Factors to consider in your design include:

  • What is the purpose of the meeting?
  • What is the desired outcome?
  • How many people are participating?
  • Will others be observing?
  • How will you be meeting?
  • How long do you have? 

The primary question across the design process is: What is the highest and best use of our time together?

4 Invite Opposition – and Separate Yourself From The Process

Opposition is needed in a group in order to have an effective dialogue and, therefore, to access the wisdom of the group. Inviting opposition builds on the practices  of ‘Standing in the Storm’. 

There are two fundamental principles of inviting opposition:

  1. If opposition is not coming into the conversation organically, ask for someone who sees the topic differently.
  2. When opposition does emerge, don’t shut it down!

As the facilitator, it’s important for you to find ways to invite the opposition in the conversation. But as you develop your skills in relation to opposition, it’s also important to recognize when to separate yourself from the process. 

Remember: you are not the process and the process is not you! 

Facilitation Stance

Honoring the Wisdom of the Group

Sometimes we can be really good at creating a vision for what we want: teamwork, collaboration, agility. But in execution, we can be really good at getting in our own way. 

One of the greatest gifts you can bring to the group is to hold the belief that the team has the wisdom it needs, even when it feels difficult. 

Even if the road is bumpy and it feels like you took a wrong exit, holding firm in this stance is one of the most empowering things you can do for a team.

Are you a facilitator in need of more wisdom?

Learn more about The Art & Science of Facilitation by visiting our website! 

How To Navigate Team Conflict and Stand Steadfast in the Storm

Within a group, storms emerge from opposition and high-tension situations. 

While storms are places of difference, they are also places of energy. 

Most groups do not naturally want to stay in conflict situations. In fact, they usually have patterns of avoiding them, often at all costs. 

What does this mean for you, the facilitator of the group? 

This article will help you navigate team conflict by giving you tips on how to weather the storm. 

What is Standing in the Storm?

The facilitation stance of ‘Standing in the Storm’ is about  being able to recognize the storm and understanding how to weather it – because there is greater clarity in a group’s thinking on the other side. 

Standing in the storm is about staying with conflict and difference instead of avoiding it, recognizing that different points of view provide clarity, discernment, deeper understanding and energy. 

When There’s a Storm on the Horizon

When there’s a storm on the horizon, it’s easy to imagine that the meeting will completely unravel, that you’ll be blamed, and that you’ll look like an ineffective facilitator. 

Anxious thoughts may creep in:

  • How do I handle this much opposition?
  • What if we don’t achieve what we need to do today?
  • How will I be viewed? 

Storms are those places when working with a group feels uncomfortable. For you or for them. For one person or the whole group. But standing in it together is a profound way to transform discomfort into something more productive and thoughtful. 

Putting ‘Standing in the Storm’ into Practice: 3 Tips

As the facilitator what do you need to believe about yourself and your group as you facilitate? 

Here are the guiding principles I reference in my book. 

  • Honoring the Wisdom of the Group
  • Maintaining Neutrality
  • Upholding the Agile Mindset and Practices
  • Standing in the Storm
  • Holding the Group’s Agenda

Today, I’d like to share three tips to help you stand in the storm.

1 Cultivate self-awareness and management to stay in the situation.

When put into a situation where you as the facilitator are standing in a storm, self-awareness is an important tool to stay in that storm, especially if you are asked to move on from a ‘high-heat topic’. 

The first step to take is to ask for context. 

Next, you need to clarify what happens moving forward. 

The important thing to recognize when learning to stand in the storm is that staying with situations and group dynamics can feel difficult. So start practicing in small ways to help you prepare for the big moment. 

2 Learn to Press “Pause”

Sometimes what’s needed in the midst of a storm is your own personal ‘pause’ button. 

Because when you feel like slowing down and taking a breath is the very last thing you can do, it’s exactly what you need to do! 

Learn to recognize these moments and to be prepared to take your pause, even when it feels like the hardest thing. 

  • Plant your feet firmly on the ground and stand with the principles of this facilitation stance
  • Take a deep breath
  • Remember that whatever is happening is not really about you. It’s about them
  • Slow down the pace for yourself.

As the group responds to your pause, gather data about what’s happening for them. This will help you decide what to do next. 

Remember you don’t have to figure out the next four things. You just need to figure out the one thing that will move the group forward in this moment.

3 Deepen your understanding of Group Dynamics

Models and frameworks for understanding group dynamics help us make sense of what we’re experiencing in the room. 

Structural dynamics is a theory of face-to-face communications developed by David Kantor. 

It provides a way to naming, at four different levels, the structure of communication as it’s taking place in the moment. 

These are called 

  • Move
  • Follow
  • Oppose
  • Bystand

In order for conversations to be skillful and effective, groups need all four of these  actions to be voiced in conversation. Learn more about structural dynamics here. 

The Art & Science of Facilitation

Without difference, there is no insight, clarity, energy, passion, or conviction. Storms give us these things – which means we have to stay with the storm no matter how uncomfortable it feels.

Read the Art & Science of Facilitation to dive deeper into this topic of ‘Standing in the Storm’ and watch this space for more on the facilitation stances mentioned in my book. 

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Recent Posts

  • Why We Need to Invest in Behavior Change – Not of Another Tool
  • Why Thinking you Need to Have All the Answers is Counterproductive for your Team
  • How to Welcome Disagreement Within Your Team (and mean it)
  • How to Welcome Team Opposition from a Space of Confidence and Curiosity
  • Why a Difference of Opinion Makes Your Team Much More Effective

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