3 Great Ways to Maintain Neutrality in Meetings as the Facilitator
Whether your meeting takes place in person or virtually, someone has to be in charge of the meeting. Someone has to lead and guide and be in charge of the agenda time keeping and more. That someone is the facilitator. But how does a facilitator go about maintaining neutrality especially when the stakes are high?
Facilitation is a skill that when put into practice, can continue to grow, expand and be refined. TeamCatapult has been teaching a variety of Facilitation workshops for years. To check out a sampling of our upcoming facilitation offerings, start here.
What is maintaining neutrality?
Maintaining neutrality refers to remaining impartial and unbiased in any given situation. It involves setting aside:
- personal opinions
- emotions
- preconceived notions
in order to approach a matter objectively.
When someone maintains neutrality, they strive to gather diverse perspectives, evaluate information critically, and make decisions based on facts rather than personal biases. Neutrality requires self-awareness, open-mindedness, and a willingness to consider different viewpoints without favoring one side over another.
Maintaining neutrality does not mean being indifferent or passive, but rather actively engaging in thoughtful analysis while refraining from taking sides.
By maintaining neutrality, individuals can promote fairness, respect different opinions, and contribute to constructive dialogues and peace or conflict resolution processes.
Let’s learn more about how to remain neutral in different situations, including how to stay neutral at work!
What is the concept of neutrality?
The concept of neutrality revolves around the idea of remaining impartial and unbiased in various contexts. Neutrality implies not taking sides or favoring one position over another. It involves a state of objectivity where personal opinions, emotions, and prejudices are set aside to approach a situation or issue from a neutral standpoint.
Neutrality is often sought in areas such as mediation, journalism, diplomacy, and conflict resolution, where it is important to maintain fairness and promote open dialogue. It requires individuals to be aware of their own biases, actively seek diverse perspectives, and make decisions based on reliable information and evidence.
While achieving complete neutrality may be challenging, the concept serves as a guiding principle to encourage the principles of impartiality, respect for differing views, and the pursuit of balanced and unbiased judgments.
How do you develop neutrality?
Developing neutrality requires a conscious effort and ongoing practice. Here are some steps you can take to develop neutrality:
- Self-reflection: Take the time to reflect on your own beliefs, biases, and emotions.
- Seek diverse perspectives: Actively expose yourself to a range of viewpoints and opinions, especially those that differ from your own.
- Question assumptions: Challenge your own assumptions and preconceived notions.
- Practice empathy: Try to understand and empathize with the experiences, emotions, and motivations of others, even if you disagree with them.
- Verify information: Ensure that the information you rely on is accurate and reliable. Fact-check claims and seek out reputable sources of information. .
- Engage in critical thinking: Develop your critical thinking skills to evaluate information and arguments objectively.
- Practice emotional detachment: While acknowledging emotions is important, strive to separate your emotions from your analysis of a situation.
- Consider long-term consequences: Look beyond immediate outcomes and consider the potential long-term effects of different positions or decisions.
- Stay informed: Continuously educate yourself on various topics and stay informed about current events.
- Practice patience and humility: Developing neutrality is an ongoing process, and it’s important to be patient with yourself.
Why is it important to maintain neutrality when facilitating?
Maintaining neutrality when facilitating is important because it creates an environment of fairness and inclusivity. Neutrality allows facilitators to be impartial, ensuring that all participants feel respected and have an equal opportunity to contribute. It fosters open dialogue by creating a safe space where individuals can freely express their thoughts and opinions.
Neutrality is particularly vital in conflict resolution, as it helps facilitators navigate disputes without bias, guiding participants toward mutual understanding.
By remaining neutral, facilitators build trust among participants, promote fairness in decision-making, and minimize power dynamics in conflicts. Ultimately, neutrality is essential for effective facilitation, enabling a collaborative and productive process.
What does maintaining neutrality mean to a facilitator?
The facilitator of a collaborative meeting brings the objective and unbiased view to a group process, so that all voices can be heard and the team can access its collective intelligence.
How can this be achieved? It is done by maintaining neutrality on the facilitator’s part.
How can someone remain neutral?
Remaining neutral can be challenging, especially in situations where emotions or personal biases are involved. However, here are some strategies that can help someone strive for neutrality:
- Awareness of personal biases: Recognize your own biases and understand how they might influence your perception and judgment. Be aware of any preconceived notions or prejudices you may have and make a conscious effort to set them aside.
- Gather diverse perspectives: Seek out different viewpoints and opinions on the matter at hand. Engage in open-minded discussions with people who hold different beliefs or perspectives. This will help you broaden your understanding and challenge any inherent biases.
- Critical thinking: Develop strong critical thinking skills to analyze information objectively. Evaluate evidence, assess logical arguments, and question assumptions. Rely on facts and data rather than emotions or personal anecdotes.
- Practice empathy: Try to understand and empathize with all parties involved in a conflict or debate. Put yourself in their shoes and consider their motivations, experiences, and emotions. This can help you develop a more balanced and compassionate perspective.
- Maintain emotional detachment: While it’s important to acknowledge and understand emotions, try to separate your own emotions from the situation. Emotional attachment can cloud judgment and lead to bias. Take a step back and approach the issue with a rational and calm mindset.
- Consider the long-term consequences: Look beyond immediate outcomes and consider the potential long-term effects of different positions or decisions. Take into account the broader impact on individuals, groups, or society as a whole.
- Seek reliable information: Ensure that you have access to accurate and trustworthy information. Rely on reputable sources and verify facts before forming an opinion. Avoid relying solely on biased or sensationalized media.
- Take time for reflection: Before forming a conclusion or taking a position, take the time to reflect on the information you have gathered. Give yourself space to think critically and weigh different perspectives.
- Accept uncertainty: Recognize that some issues may not have clear-cut solutions or that there may be unknown factors at play. Embrace the idea that it’s okay to have doubts or be uncertain about certain matters.
- Be open to changing opinions: As new information emerges or as you gain more insights, be willing to reevaluate your stance. Being neutral means being open to reconsidering your position based on the available evidence.
Remember, achieving complete neutrality may not always be possible or necessary, as certain situations may call for taking a stance. However, by consciously striving for neutrality, you can become more objective and open-minded in your approach to various issues.
How can someone maintain neutrality in a meeting?
Maintaining neutrality in a meeting requires setting clear expectations for respectful dialogue, actively listening to participants without judgment, and suspending immediate conclusions.
As a facilitator, it is important to remain impartial, create a safe space for open discussion, and ensure equal participation. Focus on understanding each participant’s perspective, seeking clarification when needed, and basing discussions on facts and evidence.
Manage conflicts constructively, mediating discussions towards mutually acceptable solutions. Reflect on personal biases and triggers that may influence neutrality. Take notes to accurately capture contributions and summarize key points.
Follow up with fairness by implementing decisions transparently and treating all participants equitably. Maintaining neutrality in meetings requires ongoing commitment, self-awareness, and a dedication to fostering an inclusive and impartial environment.
What not to do when trying to remain neutral?
When trying to remain neutral, there are certain behaviors and actions that should be avoided.
First, it is important not to express personal biases or opinions that may sway the discussion in a particular direction. Avoid favoring one side or individual over another, as this undermines the goal of impartiality.
Next, do not dismiss or ignore perspectives that differ from your own. All viewpoints should be given a fair consideration and respect, even if they challenge your own beliefs. It is crucial not to let emotions overpower rational thinking or engage in personal attacks during discussions. Such behaviors hinder the maintenance of a neutral and respectful environment.
Lastly, do not make hasty judgments or decisions without thoroughly examining all available information. Neutrality requires a thoughtful and objective evaluation of facts and evidence. By avoiding these pitfalls, one can better defend and uphold neutrality and contribute to a fair and balanced discourse.
How is maintaining neutrality achieved?
The facilitator needs to own the process of the meeting while letting the participants own the content or topic.
Sounds easy?
Here is what it will look like.
As facilitator, you will need to engage in the following actions:
- Setting the group’s direction to an agreed-upon outcome
- Making process moves about how the group will work
- Asking questions of the group
- Building bridges between competing ideas
- Sharing what you see happening in the group’s process without judgement.
While this might sound easy, it is not. In fact, some would argue that being completely neutral is not possible, that everything we say and do will be informed by our bias.
I do think it’s possible to maintain neutrality – especially if your focus is on the process not the content.
In this article, we will look at three ways to maintain neutrality.
1 Plan ahead: know before you go!
Before facilitating a meeting, it is important to know why the team is meeting and what they hope to accomplish. In addition, it’s important to know who is attending the meeting and who else needs to be in the room with this group.
This ‘Planning and Design for Facilitation’ needs to happen before the facilitator steps foot in the room.
Are you a facilitator? Plan to spend 2.5 times the length of the upcoming meeting on planning and design. Meaning that if the meeting is a 2-hour meeting, planning and design will take about 5 hours.
2 Grab a partner: share neutral leadership
Being the sole facilitator can be hard. Sharing neutral leadership means sharing the work of facilitation by rotating this role among the team members. It means having everyone take a turn owning the process and stepping out of the content.
This powerful practice of sharing neutral leadership serves two purposes. It helps you the facilitator develop your own skill set around maintaining neutrality and it develops the group’s ability to dig for their solutions with more trust.
3 Ask for feedback and support
Have I shared yet how ‘tricky’ maintaining neutrality is? Setting up a feedback process is essential for learning what is and what isn’t working.
This part is not about asking participants whether they liked the facilitation, it’s about determining if the group reached their desired outcomes through the facilitation process and if they held conversations that needed to be had.
Co-facilitation means having someone else in the room who can see the examples of where you might have slipped out of neutrality and can help you reflect on why it happened.
Co-facilitation is a great way to receive feedback, as long as you partner with someone more experienced.
More on co-facilitation
Co-facilitation refers to a collaborative approach in which two or more facilitators work together to lead a group or guide a process. It involves sharing the responsibilities and tasks associated with facilitation, such as planning, designing activities, managing discussions, and ensuring the overall success of the facilitated session or event.
Co-facilitation offers several advantages.
First, it brings a diversity of skills, expertise, and perspectives to the facilitation process, enriching the experience for participants. Each co-facilitator can contribute their unique strengths and knowledge, leading to a more comprehensive and well-rounded facilitation.
Second, it provides support and backup for each facilitator. If one facilitator encounters challenges or needs assistance, the other facilitators can step in to maintain the flow of the session and provide assistance as needed. This helps ensure a smooth facilitation process, especially in situations where unexpected issues arise or when dealing with larger groups.
Co-facilitation can enhance participant engagement and involvement. With multiple facilitators, there are more opportunities to interact with participants, address individual needs, and create a dynamic and interactive environment. Co-facilitators can take turns leading discussions, moderating activities, and providing individual support, resulting in a more inclusive and participatory experience for participants.
It promotes reflection and learning among facilitators. By working together, facilitators can observe and learn from each other’s styles, techniques, and approaches. They can provide feedback, share insights, and continuously improve their facilitation skills through collaboration and mutual support.
Learning more about maintaining neutrality
If you’re interested in learning more about maintaining neutrality in business, here are a few books that can provide valuable insights:
- “Crucial Conversations: Tools for Talking When Stakes Are High” by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler: While not solely focused on neutrality, this book offers practical strategies for engaging in difficult conversations and handling high-stakes situations with fairness and respect.
- “Facilitator’s Guide to Participatory Decision-Making” by Sam Kaner, Lenny Lind, Catherine Toldi, Sarah Fisk, and Duane Berger: This guidebook provides facilitators with tools and techniques to navigate group decision-making processes while maintaining neutrality and promoting inclusivity.
- “Difficult Conversations: How to Discuss What Matters Most” by Douglas Stone, Bruce Patton, and Sheila Heen: This book explores effective communication techniques for handling challenging conversations in a variety of settings, including the business world. It offers insights on maintaining objectivity, managing emotions, and finding common ground.
- “The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches” by Roger Schwarz: This resource focuses on facilitation skills and techniques for creating collaborative and neutral environments. It covers topics such as managing group dynamics, promoting open dialogue, and facilitating effective decision-making.
- “Getting to Yes: Negotiating Agreement Without Giving In” by Roger Fisher and William Ury: While primarily focused on negotiation, this classic book offers valuable guidance on maintaining neutrality, separating people from the problem, and finding win-win solutions in business interactions.
- “The Fifth Discipline: The Art and Practice of the Learning Organization” by Peter Senge: This influential book emphasizes the importance of systems thinking and creating a learning culture within organizations. It explores concepts such as personal mastery, mental models, and dialogue, which can contribute to maintaining neutrality and fostering effective communication.
Last but not least, read “The Art & Science of Facilitation”
The Art & Science of Facilitation Book
You are invited to learn more about facilitation, our workshops and ‘The Art & Science of Facilitation‘ book and Virtual Book Tour, and download this FREE resource, The Facilitation Planning Toolkit!
Lastly, we extend an invitation to those who are ready to gain team coaching competency and confidence, including facilitation and agile team coaching by learning about our Coaching Agility From Within Cohort.
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